maryland Essays (896 words) - Regions Of The United States

Rusy Riggs 4/13/19 Jour 101 Maryland The United States of America is a wonderful place to live. We live in a country where every state is unique in its own little ways. California is known for Hollywood and c elebrities. New York is known for Manhattan being the greatest city in the world. Every state has something that no other state does. I am from the great state of Maryland and am proud to be a Marylander. Maryland wa s the 7 th state admitted to the Union in 1788. Many people believe that Maryland is considered a Southern state. Yes, Maryland is south of the M ason Dix on line and was a slave state before the Civil War but when it came time to secede or stand with the Union Maryland aligned with the North . Maryland , in contrast with Mississippi, Alabama and Georgia , does not offer the same kind of southern atmosphere . I view Maryland as n either a northern or southern state but rather a state wh ich is its own . People do not view each other as southerne rs like those in Mississippi. No Marylander views themselves as a northerner like those in New York . I love the great state of Maryland becaus e, although it is such a small state according to the City-Data.com , with just 10,460 sq. miles , there is so much to offer and so much to enjoy every day . Maryland is known for its three major cities : Annapolis, Baltimore and Washington DC . All three cities were founded in the early years of our country . Having large cities near by can be a bonus if you are looking for job opportunity. Those who want to find a good start in a career would most likely look in the Washington DC area. A downside to living in Maryland is cost. According to the Financial Investigator, i n 2019, the median household income in Maryland is estimated to be around $ 78 , 945 . With plenty of jobs in DC and access to the northeast corrido r the wage is higher in salary but cost is far greater. If you were to pick any state to travel to it would have to be Maryland. This fine state offers so much history that not even Philadelphia can match it. The best place to start your adventure is no ne other than the capital of Maryland, Annapolis. Annapolis was founded in 1649 and is home to the oldest running capital building still in use today. Old Town Annapolis is home to the United States Naval Academy where you can find midshipmen wear ing their white suits and hats. According to the Historic Inns of Annapolis, t he oldest hotel in Annapolis that's still in use today is t he Governor Calvert House which dates back to the 17 th and 18 th century . Annapolis , being a huge tourist attraction , has many hotels to stay at . One of the biggest things Annapolis is known for is boating. Being the sailing capital of the world, the Chesapeake Bay is a sight to see. The main boating attraction is the so-called Ego Alley , where m any show off their boats and , every once in a while, you may catch Johnny Depp's yacht. Being right on the Chesapeake Bay, Maryland is best known for its amazing crabs. You'll never find better crabs than those in Maryland. Annapolis isn't the only great thing in Maryland , though . The largest city in Maryland, Baltimore is well worth the trip. Baltimore is absolutely a beautiful spot and also has much history. Here is Eger Allen Poe's resting spot , located at the back of Westminster Hall and Burying Ground in the heart of Baltimore. Like so many large cities, Baltimore is known for its high crimes but, having visited the area, I f ind it quite pleasant. If you stay near the Patapsco R iver , which connects to the Chesapeake Bay, you'll fin d a view that is beautiful and an ambiance that is serene . For sports lovers, Maryland 's baseball team, the Baltimore

American Films and Life Essays

American Films and Life Essays American Films and Life Essay American Films and Life Essay One quote that I found only recently, yet is now of my favorite quotes to live by is, The best years of your life are the ones in which you decide your problems are your own. You do not blame them on your mother, the ecology, or the president. You realize that you control your own destiny. Albert Ellis. To me this quote means that you are happiest once you realize that you are in control of your own future. If you have a problem, you have to deal with it yourself; you cant blame it on anyone else but yourself. If you keep putting other people at fault for your own issues, youll never find a true resolution to the problem. I support this quote because many experiences Vive gone through in my own life can relate to it. My first experience that I chose to support the quote deals with my favorite sport, Irish dance. After dancing for close to 10 years, I have experienced this situation many times. Irish dancing is a very competitive sport, that really takes a toll on you both physically and emotionally. I know myself and many other dancers have gotten to points where we question why we still even do the sport. We get frustrated and cant even remember why we love dancing so much. I remember towards the end of last year I had one of these attitudes. Regional was in November and I hadnt done as well as I had wanted to. I really hadnt put in enough effort and practice leading up to regional. Even though I knew deep down it was really my own fault, I made excuses for myself and blamed my failure on everything but myself. I blamed my teacher for not preparing me enough. I blamed the Judges for not Judging correctly and I blamed about everything else I could except for me. Eventually, I had come to terms that it was my own fault, nobody elses. Once I recognized this, I lost my bad attitude and started fresh. I now was going to put in the necessary effort to rank where I wanted to be. I realized that I was the only one who was able to make a difference in my life. If I wanted change I had to work for it, and I did. I placed higher in competitions because I was now determined to do better and I was much happier with where I was ending up. My second life experience goes a lot deeper than Just a sport. This experience had taken up my entire life. When my parents were getting divorced, everything to me seemed like the end of the world. I was unhappy for a long time and I really felt as if I was stuck in a rut that I Just couldnt get out of. I felt helpless to what was happening and I became really angry towards life. I felt as if I was being shorted the life that everyone else had. Nobody understood what I was going through and I wondered why it had to happen to me and not somebody else. I honestly began to not care about things I should have. My grades slipped and I was in a bad mood most of the time. If people tried to talk to me it would Just make me angrier so I alienated myself from everyone. I had so much anger that I Just blamed on other people. I blamed my parents, my family, God, I blamed my friends for not understanding me. Yet I thought if I had all these people to blame for my unhappiness Id feel better, but the problem was still there. One day my grandma told me, Nobody can fix you but yourself. No one else is responsible for whats inside of you, only you can make a difference in your life. You control your own happiness rolled my eyes and told her she was wrong, but then I really thought about it and realized she was right. If I stayed in the same attitude Just moping around then nothing would change for me. I had to realize that I really did control my own destiny and it took me awhile to really understand that. I was the only one standing in the way of what I wanted. I had to face my own issues and not put anyone else at fault. To be happier I had to change my attitude and outlook on life and understand that Im in control of my my own destiny. No one else can control it for me. Still to this day If I ever get stuck in a situation that makes me feel down I remember this quote. I have to face my problems as they are, and not put anyone else at fault for them. I control my future and it all starts with my attitude. Once I realized that my future and my happiness was in my unhands I was happier with myself, and hopefully according to Albert Ellis, if I keep this outlook these will be the best years of my life.

CLINICALLY DISCUSS THE KNOWLEDGE AND SKILLS REQUIRED FOR NURSING Essay

CLINICALLY DISCUSS THE KNOWLEDGE AND SKILLS REQUIRED FOR NURSING LEADERSHP IN AN INTERPERSONAL TEAM - Essay Example The mental health care sector in United Kingdom has in the last few years focused on transformational leadership as it seeks to improve the quality of service and patients outcome ((Allen, Gilbert & Onyett 2009). Some of the fundamentals of leadership include interpersonal relationship skills, empowerment of individuals, ability to instill confidence in others and ability to apply the problem-solving process. In today’s rapidly changing practice environment, nurse leaders are challenged to exert effective leadership in order to promote effective organization and increase individual productivity. The nurse leadership in UK mental institutions is expected to develop strategies capable of enabling followers to cope with inevitable changes within the mental healthcare setting as well as adapt to such changes in a positive way (Allen, Gilbert & Onyett 2009). This paper explores the knowledge and skills required for nursing leadership in an interpersonal team. Leadership Theories an d Models Effective nurse leadership requires knowledge of various leadership theories, principles and the use of such theories to guide all actions within the healthcare setting. ... Creative leadership can be demonstrated by ability to apply professional knowledge, personal power, and cultivation of appropriate personal values in the process of delivering care. The need for creative leadership has been triggered by increased diversity of staff and clients, significant shift from formal leadership to self-managed teams, and emergence of nurse leaders who serve as team leaders, internal consultants as well as sponsors. Owing to such changes, nurse leaders should demonstrate several competencies including effective, innovative and creative problem solvers, change makers, technology masters, team players, effective communicators, and ambassadors (Clark 2008). These competencies have become a necessity in the current highly dynamic mental health care setting in UK. The common leadership styles or models include the autocratic, democratic and laissez-faire leadership styles. Autocratic leadership styles involves making of decisions at the leadership or individual leve l without consulting other stakeholders within the healthcare setting. This form of leadership has been associated with several negative impacts including bad feelings among other workers, undercover retaliations, increased resistance, conflicts, low morale and low productivity. On the other hand, the democratic approach entails involvement of other people in the decision making process although the final decision may finally come from the leadership after consultations. A democratic leadership style takes into consideration ideas of other stakeholders and factors in such ideas in coming up with the final decision (Nagelkerk 2005). This way, followers are made to feel that they are part of

WEEK 2 DISCUSSION Essay Example | Topics and Well Written Essays - 500 words

WEEK 2 DISCUSSION - Essay Example There were several statistically significant findings depicted in the results. The most significant was that 82% of the respondents agreed that workload was a major cause of stress in workplaces. This finding was consistent with findings from a previous study by Topper. Ongori and Joseph, (2008) found out that occupational stress had several effects on the employees and was one of the major causes of employee’s turnover. Moreover, the study findings showed there are several stressors in organizations that require addressing. Some of the stressors identified include increased workload, insecurity regarding the future, inadequate resources in the work places, organizational conflicts, and the poor communication methods used in some work places. The results were quite mixed with those from previous studies. The researchers attempted to establish the credibility of the findings by repeatedly comparing them with those from previous studies regarding stressors in work places (Ongori & Joseph, 2008). The authors presented the hypothesis of the study, which was that there are occupational stressors that reduce the productivity of workers (Ongori & Joseph, 2008). The hypothesis was inferred and not clearly stated. However, the research findings supported the hypothesis since the sources, effects, symptoms, and interventions of occupational stress were identified. Although the study made use of random sampling, it could also have been conducted through online self-administered surveys. This would have resulted in a higher number of respondents and the sample would have been homogeneous since it would include respondents from private as well as public institutions. The results were analyzed using quantitative method or the statistical package for social science (SPSS) method. However, analysis using mixed method could have been another appropriate method. It would have allowed the researchers to analyze the stressors more adequately.

EXPENDITURE PLANNING AND CONTROL Essay Example | Topics and Well Written Essays - 1750 words

EXPENDITURE PLANNING AND CONTROL - Essay Example Conclusion......................................................................................13 Appendix A: Time and Cost Calculation................................................15 Appendix B: Preliminaries cost due to the Prolongation of the Works. 15 References 16 Bibliography 17 Expenditure Planning and Control – Assignment 1 I. Introduction I have been instructed by the main contractor (‘the Contractor’) to prepare a report in relation to a construction project which has experienced significant problems from the get go, which have resulted in delay and disruptions during the course of the Works. These delays and disruptions have inevitably affected the Contractor’s ability to complete the work in a timely fashion. This report provides an independent assessment of the surrounding particulars and contract documentation with a view to resolving the matter. I have specifically been instructed to include in the report the following points: an analysis of the delays; extension of time (‘EOT’); liquidated damages; valuation of work and claims for loss and / or expense. Generally speaking, I am instructed to provide my opinion in relation to the parties’ rights and obligations under the contract. The report begins by outlining in brief the ‘Background Facts’ and issues which arose (see section II). Section III of the report provides an ‘Analysis of the Issues’. Under this section, each problem is addressed in chronological order. The ‘Procedural Issues’ are set out at section IV. Section V addresses the ‘Methods of Quantification’. Finally, section VI is the Conclusion. II. Background Facts The contract was entered into by the parties for the construction of an extension to a cancer centre at a hospital in the north east (‘the project’). The project can be more specifically summarised as the construction of an extension and some refurbishment work t o the cancer unit. The standard form construction contract used for the works is the JCT Standard Building Contract with Quantities (SBC/Q) (‘JCT05’) with sectional completion. This form of contract is generally used where the works have been designed / detailed by or on behalf of the Employer. The contract documentation is comprised of the JCT05 contract, contract drawing and the bill of quantities. The Contract Sum for the Works was set at ?4,000,000 under a firm price contract; otherwise known as a fixed price contract. The Contractor was to be paid monthly with 3% of the Contract Sum being retained by the Employer until completion. The duration of the contract was 34 weeks with a start date scheduled for 1st February 2008. The Works were to be executed whilst the neighbouring hospital buildings were to be occupied. It was specifically mentioned in the Preliminaries, however, that the Works were to be carried out with ‘as little disruption as possible to the da y to day working of the hospital’. Albeit, contractors were advised to visit the site at the pre-tendering stage in order to assess the conditions which could potentially impede the execution of the Works (see the Preliminaries). Furthermore, there is only one site entrance, which is situated along a busy road and is also on a ‘blind corner’, which requires careful supervision at the time of site deliveries. The following issues arose on site soon after the works commenced: Relevant Issues i) A delay of six weeks resulted after site conditions were found to be of poor quality which demanded that the foundations be redesigned; ii) A further five

Motivation to study a Masters degree

Motivation to study a Masters degree I basically belong to India from where I received my secondary education, later on I went on pursue my graduation in the commerce field from Cambridge College, Commercial University, Mumbai. I have done my Masters in Marketing Management from the same University. I have had considerable amount of work experience at prominent organizations. I worked as the Sales Advisor for Marks Spencers for almost two years and moved on to work at Reebok as the Retail Sales Coordinator for an year. Honestly, I believe, studying abroad for an international MBA degree is a greatly satisfying rewarding as someone interested in business of Sales and Marketing. Choosing Bangor University was a choice made on the basis of lot of information and research. My educational advisors helped me choose Bangor as a truly international destination for study purposes, which provides an atmosphere conducive for studying and remarkable living place. As a resourceful, creative and solution-oriented individual I found travelling abroad for my MBA will serve my challenge taking nature. I have been working effectively as a team member with well-known companies and have also acted as team leader as and when opportunity arose. I believe my eight long years of experience in the field of Sales and Marketing with a brief exposure to working in US in the Macys apparel department as the Sales Executive. I have also travelled to Melbourne, Australia to work as a freelancer merchandiser. Coming to UK is not rocket science. After been to US and Australia, UK was an obvious choice to continue with my professional qualification. I strongly believe this venture will be a life-changing experience for I will get to learn the European ways of business and will get an opportunity to interact with local people and people from around the world. Motivation to study in UK is also associated with the reputational factors attached with UKs education system. Most of the countries like US and Australia offer mostly two years rigorous MBA curriculum, whereas UK allowed me with the one year MBA, which was obviously a better choice if I consider my professional experience and life. I could not commit to a two-year program, thus a one-year program was an added advantage for me and one of the strongest reasons to choose UK. While researching about the universities in UK, Bangor University was highly advised by my counsellors back home and I was told it to be one the best educational institutes with a rich history in education. After coming here, I can say they were quite right. With stimulating lectures and vibrant life I can call it a perfect place to live and study. I view the world with a whole new perspective and my thinking about business and culture has been affected profoundly. I am out of my educational comfort zone and am being continuously challenged every day to develop my views and think in new ways. While earlier also I have been in stimulating environments, studying for a postgraduate qualification in UK is an altogether different endeavour. At Bangor University, I will develop my self-reliance and independence and will leverage on my previous professional experience and will mature academically and brighten my career prospects. MBA at Bangor means enrichment on every level. According to a survey by the Institute for the International Education of Students (IES), when asked about personal growth, 98% students agreed that education abroad increased their self-confidence and facilitated maturit y and 97% students revealed it had a lifelong impact on their world view (The London School of Economics and Political Science/LSE). I am here to seek friendship on a greater diversity level. Studying MBA will also enable me to build enduring friendships and developing relationships with people from various countries. I will remain in contact with them even after my education here is completed. Bangor University will provide me with academic benefits through excellent courses and lectures, unavailable at my home country. It will enhance the value of my degree by allowing me to study the subjects with more depth. Studying in UK will make me more aware culturally and I will be able to appreciate the differences in different cultures I have been in. I will be able to understand different people in better ways, thus becoming a part of world that is increasingly becoming more diverse. With this international exposure, I will be able to appraise the different points of view. MBA from Bangor University will definitely be advantageous to my future career as a manager in corporate world. In todays time more and more employ ers are placing great emphasis on the value of adaptability and flexibility. They also seek people who understand different cultures and can effectively communicate with people. It will prove to be of great help while the employers analyse my compatibility for a job as I will be able to demonstrate such skills to the employers. Interpersonal skills are the single most important attribute that the employers consider and I will gain on this front for having both academic and professional experience abroad. Undeniably I sought the international education and experience because they exhibit my own capability and confidence to carry on with it. Bangor University provides very challenging experience; academically, culturally, and socially and is naturally going to provide me an edge over others and help me stand out in the crowd. All the faculty members are internationally oriented and the academic quality is rich. Besides these reasons, the cost of tuition fee and cost of living are also important factors considered for choosing Bangor University. The place is rated extremely safe across the UK. Thus Bangor is my choice for both the teaching reasons and non-teaching reasons, bending towards the quality of faculty and cost of living as the most important reasons. Studying in an international setting at Bangor University with students from around the world will surely provide me with the opportunity to develop my communication skills with individuals from a variety of social and cultural backgrounds. The companies I have previously worked for are multinational companies with offices in various countries of world. This will prepare me for an international work. Considering my past ventures in US and Australia, I possess the experience of dealing with various cultures and this will only foster my value as an individual and an employee. Q. 2. What is your approach to learning? Q.3. What issues do you anticipate in the group work? In higher education, the inclusion of group work has become increasingly important, prominently due to greater significance assumed by skill development, lifelong learning and potential of students as future employees. Group work has wide reached consequences if not carried out with proper execution. It is a widely argued topic in the realm of higher education research literature by the likes of Webb, 1994 and Boud et al., 1999 (Mellor, A. 2009). There are three types of group works as identified by Davis (1993). They are formal learning groups, informal learning groups and study groups. Formal groups are created for accomplishing a particular task which is to be completed within a given period of time is given to them, such as preparing a report on the organizational behaviour and its elements in an MNC. Informal groups (random groups of individuals) are easily identifiable in a class where students discuss various academic (and non-academic) issues and the study groups are formed t o assist the group members during a projects progress. According to Webb, 1994; Gledhill and Smith, 1996, group work is extremely complex and has effects on the students learning mechanism. Before formation of a group, it is important to consider issues such as the right size of group, diversity in a group, balancing the load on different members of a group, preparing students to effectively participate in group work. Knight (2004) has argued that the students prefer being assessed individually rather than in groups. Group work can become more disliked by students in our groups if it involves peer assessment. As argued by Maguire and Edmonson (2001) it can lead to issues such as lack of rational judgement and prejudices. The most common issues that I can anticipate in the group work are trying to control the group or some members, coercing them to support them in every discussion. Mills (2003) also said that the thing students dislike most are poor group dynamics and personality cla shes. There can be an issue of some students who act as obligate parasites by deriving all the advantage without putting any efforts on their own. It discourages other members who actively contribute towards the success of group working. Such students have been called as passengers by Bourner et al. (2001) and Parsons (2002). Whereas, Hand (2001) coined the term freeloader for such students. An effective solution to this problem can be keeping the group size as minimum possible so that the scope of free riding can be minimized. Davis (1993) advised the perfect group size to be between 3 to 4 and no more than 6 to 7. Glebhill and Smith (1996) have discussed the issue of age, gender and qualification difference as the factors affecting the group dynamics, for example a more mature person will think quite differently than a young individual. There can also be a situation where a particular student is undermined by other members, this can seriously hamper his emotional confidence and th is sort of rejection can lead to bigger problems such as group conflict (Chang, 1999). In any group there can be some people who like to be followed and some who just follow without considering the bigger picture. While Thorley and Gregory (1994) believe that groups selected by teachers can be more effective answer to the task or situation, however there is a natural inclination among the students to form self-selected groups on basis such as friendship, ethnic or cultural proximity. This can become problematic in our case, as there are students from around the world. It is not necessary that every individual has made enough friends. Also, if some members are unable to form a group of their choice, they might feel hostile in a group of unknown people. It is not necessary that they will easily adjust in any group. It can not only hamper their participation but can also hurt their emotional well-being (Mellor and Entwistle, 2008). Q.4. How will you attempt to address these? Conclusion I, as an MBA student am looking forward to a rich academic and cultural exposure at Bangor University classrooms. Learning is certainly going to be an area of focus while also looking into the areas that need improvement. Developing personality to a better level will definitely be on top of the list. I am also looking forward to working in groups composed of diverse students. During the one year I have at Bangor, I will ensure I develop my transferrable skills and enhance my employability through the way of developing my leadership, negotiation abilities, decision making and increasing adaptability by fitting myself in different roles as the course progresses.

Qualifying Saunt’s “Great Transformation” with a Broader Perspective of Indigenous History :: Essays Papers

Qualifying Saunt’s â€Å"Great Transformation† with a Broader Perspective of Indigenous History As the new American nation emerged in 1783, freshly baptized in the blood of war and swollen with patriotic pride, the transformative ideology of materialistic monism slipped soundly into the heart of the Creek Nation in the Deep South and never let go. Saunt tells us this was a novel cultural metamorphosis. Subverted indigenous ethnocide, over 50 years in the making, now found with the advent of the war sweeping economic accommodations in capitalistic competition. Western vehicles of individualistic profit and cultural prestige freely flourished among the southern Indians; the African slave trade boomed among the Creeks, young warriors bartered for rum instead of sustainable grain, and mestizos acquired valuable connections through war efforts and bribes. Yet while this change pervaded Creek society with unprecedented vigor, what evidence exists to prove this shift the most noteworthy in Indian life and memory? While the cultural wounds of these few notable decades are carefully and proudly recorded, and are indeed transformative times, they exist as a mere moment over the course of four centuries in the living testimony of Western cultures transforming and shaping Native American History. However, I contend that Saunt’s â€Å"great transformation† of Creek materialism in Revolutionary America is undeniably significant, especially in his claims linking prestigious mestizos, like Colbert and McGiverlly, to dual forces of ethnocide and environmental destruction in their co-optation with European authorities. Tumultuous and aggressive, colonialism in the late 18 th century promoted a new ideology within the very heart of Deep South. The vital inner structures of clan ties and community tasks were essentially eradicated with the â€Å"great transformation† of Creek culture. Ancient traditions of clan and the martial ties that once â€Å"created a dense network of interrelationships throughout the deep South† were lost in the Revolutionary war politics (Saunt 21). Factionalized and dissident peoples stumbled along in the absence of common compassion. Where trade and marriage were once â€Å"indissoluble† and essential to establishing formidable allies and friends, individualistic pursuits of material gain and power assumed the helm. Even existing agreements with European colonies which previously â€Å"demanded that allies exchange gifts rather than commodities† became secreted, deceptive exchanges of poor quality skins for rum (43). Saunt is correct is assessing the broad ripple effect of this possession plague: European trade monopoly forcibly ripped apart the fabric of Indian society. Rum was more tempting than household goods required by women in caring for their clan, and when young warriors exchanged heaps of ill-prepared skins for an intoxicating drink, they had to resort to plundering necessary clan goods from surrounding communities.

Ethics, Privacy in the Workplace Essay

Introduction The aim of this essay is to provide a supportive argument – â€Å"for† the notion that an individual’s privacy is more important than any other considerations in the workplace. Workplace scenarios will be outlined including job applications, storage of personal information, Internet and email, information technology effects on privacy, workplace policies and procedures and medical privacy. Differing ethical theories will be applied to both sides of the argument. The Individual’s Privacy in the workplace Getting the job. The story is often heard in Australia how easy it was for people to gain employment in the economically booming 1960’s and early 1970’s; of how people would walk into a workplace in the morning and get a job straight away or within a couple of days jobseeking. Resumes, application letters and application forms were unheard of unless you were applying for a professional level position. As competition for jobs increased in the mid 1970’s and early 1980’s more and more selection tools were required when hiring new staff. Resume’s detailing training, past employment and referees assisted in the selection or rejection of new staff. Applicants are not required to list information in their Resume such as marital status, gender, political leanings, religion, date of birth and number of children as part of equal employment opportunity legislation. In government based agencies in particular, merit based recruitment is stressed. Whilst in small privately owned businesses, employers still prefer to recruit new staff who are known to them or who are recommended friends of existing staff members. With current federal legislative requirements regarding unfair dismissal rules, employers must use care when employing new staff. A job seeker expects their private information to be handled with trust and discretion. The employer expects information to be relevant so they can make an accurate assessment of the job seeker. When it comes to ethics, both parties are acting in their own best interests. The seeker wants a job which is rewarding and lucrative in return for their effort. The employer wants the most skilled person for the least financial outlay possible so that business goals and healthy profits can be achieved. By applying the ethical consequential theory of Egoism regarding privacy, both parties are acting out of self-interest which best serves their own long term goals. According to psychological egoism, humans are by nature – selfish. The jobseeker will divulge only enough personal information which will enable them to get and keep the job. The employer seeks to find out as much information as possible about the jobseeker so that their business is not damaged in the long run by selecting an inappropriate candidate. Shaw (2009) Page 59 Stored Information Traditionally an employee’s basic personal information such as their resume, emergency contact details, and bank details would usually be kept on hard file in a locked personnel filing cabinet. Personal information shared amongst work colleagues was up to the discretion of the employee and staff encouraged to leave personal problems or beliefs at home. With the advent of information technology systems becoming more commonplace, communications though shared databases, email, intranet, internet and even social media have largely replaced paper files in storing company and personal information. Besides conducting simple one to one personal communication in the workplace, our personal and private information is shared in cyberspace with and without our express permission and may be accessed off site by internal staff or external IT support contractors with administrative access. Websites visited and programs/files accessed on work computers in work time can be logged and monitored . This database of information needs to be protected from improper use and access by unauthorised people. The employee expects that the privacy of their information is protected. Monitoring IT usage at work by the employer may be seen as an action in the interests of the business but it can also be seen as an erosion of trust in the employer/worker contract relationship. The Fair Work Australia Ombudsman recommends that employers â€Å"implement best practice when maintaining privacy in the workplace. Employers, employees and their representatives need to know what information may be collected and retained and if it can be passed on to others. This best practice creates certainty and security for both employers and employees.† Fair Work Australia(2010) Page 1 If the non-consequentialist ethical theory of Kantism is applied to this scenario, employers are expected to do the right thing as an act out of duty and by these moral principles the employee information is protected. Under Kantism if an employer was to mishandle this private information by for example selling it to third parties, this action would be morally wrong. Employers may justify their actions in logging internet and computer activity as a means to reduce â€Å"goldbricking† or â€Å"cyber-slacking† which is defined as employee’s using company internet accounts for personal / inappropriate use whilst giving the outward appearance of being busy with their work. Employees may see this as an invasion of privacy if they have not been informed or consented in their employment contract of this monitoring occurring. With Kant’s theory an employee’s actions of cyber-slacking would be considered morally wrong as they are not doing the right thing by their employer. By the same token the action of monitoring a workers use of the internet or email without their consent would also be considered immoral under Kant’s theory of ethics. Shaw (2009) Page 452 Fair Work Australia also says that â€Å"Password and login codes may give employees the impression that their email and web browsing activities during work hours are private and not aware that their activities can be scrutinised by their employer.† Fair Work Australia (2010) Page 3 Employers should provide clear workplace policies and procedures to ensure all parties understand the rights and responsibilities that apply to email and internet usage. Prescriptive guidance would detail the amount of appropriate personal email and internet usage within and outside the workplace that is allowable; prohibited activities and repercussions; legislation; how usage is logged and audited; and who has access to this information. Similar rules would apply to workplace landline and mobile phone usage. Fair Work Australia (2010) Page 4-5 By applying the consequentialist ethical theory of Utilitarianism to IT usage monitoring, the morally right action provides for the greatest happiness for all those affected, e.g., workload is shared evenly amongst staff; secret, divisive conversations are less likely to occur online and it is also a potential way to avoid potential conflicts in the workplace. Employers would use Utilitarianism to justify their actions in monitoring staff IT practices. An employee applying Egoism in this instance could argue that logging staff’s IT usage is an invasion of privacy and not in their interest, therefore mo rally wrong. Shaw (2009) Page 92 Privacy beyond the workplace Most people believe that what they do and the opinions they have in the privacy of their own home is private, however social media sites such as Facebook and Twitter can sometimes be viewed by third parties depending on privacy settings. It is believed that employers have viewed the social media sites of potential new workers to assess their suitability to the job. In an article in the Daily Mail newspaper (UK) the story claims that one in five bosses have rejected job applicants after viewing their social media sites. According to a survey by public relations company Eurocom Worldwide, â€Å"’The 21st-century human is learning that every action leaves an indelible digital trail,’ said Mads Christensen, Network Director at Eurocom â€Å" Reynolds (2012) In Australia, Telstra conducted a business survey which resulted in similar figures of more than 12.5% of bosses checking job applicants Facebook pages and turning away potential employees based on things they have seen on Facebook. â€Å"Top social media behaviours cited by bosses as leading to a candidate being ruled out are: †¢Posting negative comments about their workplace with 44% saying this could rule out an applicant †¢Posts/comments which are discriminatory (37%) †¢Inappropriate pictures posted on their profile (32%) †¢Posts/comments which contain confidential information (32%)† and 10% of employers use Facebook and other social networking sites to keep an eye on employee’s productivity. Symons (2011) Page 1 Employers say the biggest mistakes their current employees make on social networking sites are: â€Å"1. Posting negative comments about their workplace, with 26% saying this is the biggest mistake. 2. Posting confidential information (16%) 3. They post or are tagged in inappropriate pictures on their profile (14%) 4. Posting discriminatory comments (11%) 5. Posting comments/photos/links during work hours (10%) â€Å" Symons (2011) Page 2 Part of the key argument regarding personal privacy is: Do employers have the right to make judgements about potential or current employees based on information in social media sites? Surely this is not an accurate indication of their work skills and loyalty to a business as these social media sites are (usually) created when staff are not at work. It is tantamount to spying on a person in their private hours where their opinions are not necessarily those of their employer. The bosses may also have dubious moral and ethical behaviours outside of work hours, however the employer’s position of authority and power gives an unfair advantage over the worker. David W. Ewing devised an employees’ bill of rights where â€Å"No employee shall be penalized for engaging in outside activities of his or her choice after working hours†¦nor for expressing views contrary to top management.† Shaw (2009) Page 488 The employer would argue that viewing the content on an employee’s social media site is indicative of that individual’s moral standards which may in turn be detrimental to the company’s reputation, e.g. a primary school teacher with sexually provocative images of themselves may be deemed inappropriate behaviour and detrimental to the reputation and public perception of the school. Employers could justify their actions of looking into the private lives of their employee’s with Egoism and Kantism. It is in the employer’s interest to monitor the integrity of their staff – on and off the job. And inappropriate behaviour even if it is outside the workplace is detrimental to the reputation of the organisation they work for. The employee could take the moral stance using Virtue Ethics of which they consider themselves to be a moral and virtuous person by their routine behaviour whilst working and that they shouldn’t be ju dge by the actions they take outside of work. Shaw (2009) Page 88 Employee Medical Privacy Most recently there has been a report that Employers have been going along with employees to medical appointments and in some cases asking for medical certificates to be altered so that their employees can return to work earlier. The ACTU (Australian Council of Trade Unions) assistant secretary Michael Borowick has revealed that â€Å"the privacy of ill workers has been eroded, Employers, insurers and employer representatives are increasingly attending actual medical appointments with injured workers and, in some cases, forcing workers to attend company doctors. We’ve also had reports of doctors being pressured to change medical certificates and return-to-work plans.† In May 2012, construction materials supplier Boral was warned by Fair Work Australia against allowing supervisors to accompany injured staff into doctors’ consulting rooms, with the workplace umpire saying it had the potential to operate unfairly. The Fair Work Ombudsman said that the â€Å"Fair Work Act does not contain express provisions regarding whether an employer can accompany an employee to a medical appointment or have a private conversation with a doctor regarding the employee’s medical condition.† Wilkins (2012) It is incredible to imagine that such an intrusion of intimate personal privacy is occurring in the workplace let alone that there is scant legislation to prevent it. An employer could argue that it is in the interest of the company to ensure that employees are acting honestly in relation to the true nature of their illness as sick days cost the company money in delays and decreased productivity. Marketplace competitiveness is affected and workers compensation costs may also increase. By applying Utilitarianism theory, an employer may justify this action as it promotes the general welfare of the company and is result orientated. Whereas the employee may argue that utilitarianism is focused on the results of the action not whether the action is morally right or wrong for the privacy of the individual worker. In conclusion – on balance the argument of the notion that an individual’s privacy is more important than any other consideration in the workplace is affirmed. We now live in a society where we think we are in control of our personal and private details when in reality our opinions, movements, interests and affiliations are being monitored constantly without our knowledge. An individual’s right to privacy is dependent largely on the amount of information they share face to face, in writing or on the internet. It seems unfair that personal privacy should be sacrificed for corporate gain. Bibliography Books Shaw, W., Barry, V., & Sansbury, G. (2009) Moral Issues in Business (1st Asia-Pacific ed.), Cengage Learning. Melbourne, Australia Journals Andrejevic, M. Commercial surveillance in the digital era, Living Ethics: issue 87 (autumn 2012) Heersmink, R., van den Hoven, J., Jan van Eck, N., van den Berg, J. Bibliometric mapping of computer and information ethics (2011) Springerlink.com Legislation Privacy Act (1988) Commonwealth of Australia Privacy and Personal Information Protection Act (1998) NSW Web Articles â€Å"A quarter of bosses head to Facebook to vet CV’s† http://www.news.com.au/technology/a-quarter-of-bosses-head-to-facebook-to-vet-cvs/story-e6frfro0-1226208260693 THE VECCI BLOG, â€Å"Bosses heading online to screen job candidates†, The Victorian Employer’s Chamber of Commerce and Industry (VECCI) 2011 http://blog.vecci.org.au/2011/11/30/bosses-heading-online-to-screen-job-candidates/ Fair Work Australia, 2010 www.fairwork.gov.au/BestPracticeGuides/08-Workplace-privacy.doc Symons, P., Telstra Corporation Australia 2011 http://www.telstra.com.au/abouttelstra/download/document/telstra-cyber-cv-fact-sheet.pdf Newspaper Articles Reynolds, E., The Daily Mirror (UK) 2012 http://www.dailymail.co.uk/news/article-2115927/How-Facebook-cost-job-One-applicants-rejected-bosses-check-profiles-social-media-sites.html Wilkins, G., â€Å"Bosses intruding on workers’ doctor visits† Sydney Morning Herald, September 26, 2012 http://www.smh.com.au/opinion/political-news/bosses-intruding-on-workers-doctor-visits-20120925-26jh6.html?skin=text-only

Essay on Research Review Report10

Essay on Research Review Report10 Essay on Research Review Report10 Research Review Report 10th October 2014 Table of Contents Table of Contents ..................................................................................................................... 1 Introduction .............................................................................................................................. 2 Topic .......................................................................................................................................... 2 Critical Evaluation and Theory Application ......................................................................... 3 Affective Transfer .................................................................................................................. 3 Emotional Labour .................................................................................................................. 3 Performance Motivation ........................................................................................................ 4 Store Busyness ............ ........................................................................................................... 4 Conclusion ................................................................................................................................ 5 References ................................................................................................................................. 6 Page 1 Research Review Report 10th October 2014 Introduction Environmental psychology observed that humans respond and interact to specific surrounding environments. A consequence of these interactions are the conscious or subconscious feelings created from one’s perceptions. The ‘Mehrabian-Russel stimulus-response’ model (cited in Lovelock, Patterson & Wirtz, 2011) illustrated, that feelings trigger behaviours. Subsequently, Lovelock, Patterson and Wirtz (2011) perceived that feelings are actually a critical and important element in the creation of successful service environments. This report review was based on the interaction between employees and customers with specific emphasis on affective transfer (emotional exchange) and performance motivation (service behaviours) during a service encounter. The review focused on internal responses (being cognitive, emotional and psychological) of employees and clients based on the ‘servicescape’ model developed by Bitner (1992, cited in Lovelock, Patterson & Wirtz, 2011). Topic The article under review: Grandey, A. A., Goldberg, L. S. & Douglas Pugh S. (2011). Why and when do stores with satisfied employees have satisfied customers?: The roles of responsiveness and store busyness. Journal of Service Research, (14)4, 397-409. doi:10.1177/1094670511410304 The article examined how customer satisfaction is effected by employee satisfaction. Two main aspects were explored to this effect: affective transfer and performance motivation. The article expanded further with an analysis of the relationship between store busyness and customer satisfaction. Initially the article studied the affective transfer (emotional contagion) that linked employees and customers in their interaction. Emotional contagion is described as the conscious or subconscious (primitive emotional contagion) transfer of emotions from one person to another (Hennig-Thurau, Groth, Paul, & Gremler, 2006). Through this process of direct interaction, Grandey, Goldberg and Douglas Pugh (2011) observed that frontline employees give off an ‘affective trace’ that directly influences customers’ experience. Another aspect explored by Grandey, Goldberg and Douglas Pugh (2011) was the indirect effect of satisfied employees with the quality of service offered. Described by Grandey, Goldberg and Douglas Pugh (2011) as the ‘performance explanation’, the paper verified the principles of the service-profit chain where satisfied employees provided a higher quality service to their patrons

Business layout for manufacturing organizations

Business layout for manufacturing organizations Layout is important to a number of manufacturing organizations as every business yearns to reduce duration in the flow of materials and staff. Layout decisions are critical to management as it dictates production environment, capacity, material handling and information flow within the organization. Some of the layout methods include; fixed position, office, retail, process oriented, warehouse and product oriented layout. To reach optimality within organizations, it is important to have proper communications within the facility.Advertising We will write a custom essay sample on Business layout for manufacturing organizations specifically for you for only $16.05 $11/page Learn More Wheeled coach ambulance applies a combination of assembly line and work layout supported by skilled personnel and tools. The assembly begins with the identification of the clients and every relevant department ensures that the vehicle is given work orders in time. The aluminum manuf acturing department ensures that it avails the necessary materials within five days, and subsequently passes it to paint department which takes approximately three days. During this time the upholstery department begins stitching process as the Plexiglas department makes the interior cabinet, doors and metal frames. The carpentry department prepares the timber and the countertop material besides building the cabinet that goes into the vehicle. The electrical department assembles the wire harness with the connection of medical, electrical and ventilators. After all the installation is done in a sequential manner, a thorough check follows to ensure that the right product is presented to the client. As Palmer hospital was approaching almost 90,000 deliverables per year, there was a need for expansion of the premises to accommodate their clients and minimizing the distances covered by the staff. The management therefore designed a radical work cell that organizes people into small group ings to ensure that effort is concentrated. The designed pod which incorporates strong patient centered service gate has computerized systems and elevators used in service delivery. Though it was perceived as a radical project and staffs were skeptical about it, they later appreciated the efficiency it brought. Aero maintenance is small aircraft Maintenance Company in Wichita. The company uses layout method which entails, summing up all the trips between the departments. Aero maintenance has 8 departments which include; entrance, receiving, parts, metallurgy, break down, assembly, inspection and test. It also has 8 work areas with each department assigned to each work area, characterized by high materials flow.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More There is a great need to minimize the material flow in all these departments and get an optimum flow. To achieve optimality, the company can establish aero current layout flow, and then compute the material movement using the flow within the departments. The aero flow distance can be reduced by switching departments without interfering with quality which will give a better solution to the company. People working in assembly line includes; those making athletic shoes in China, hamburgers in New York city and those making Boeing Aircraft planes in Seattle. When producing any product it is necessary to recognize time constraints before balancing. The solution adopted here involves dividing the overall time taken with the duration required to complete production so as to get the required number of work stations. This should be done without violating the work relationships. The solution proposes that all the designed stations must be situated in such a way that they categorically follow another. The method ensures efficiency which is obtained by dividing total task time by the number of work stations multipli ed by the largest time taken during production.

Marketing report 1 Essay Example | Topics and Well Written Essays - 750 words

Marketing report 1 - Essay Example Reports from social media comment that 75% of internet users actively participate in social platforms, which shows that online review of products will continue, and companies will not have control of the same. Similarly, consumer preferences are dynamic; hence, consumers are gradually becoming the brand managers. From such a standpoint, the consumers will continue sharing their opinions because they want companies to make or produce products in a particular manner. Such has a variety of implications, one; consumers are going to rely on online reviews to consider buying or consuming particular products. In addition, marketing will take a different dimension, in that; the ads on different products will gradually lose meaning. This means that, the message on a certain product will not serve as a motivator to consuming behavior. In other words, brands will not control the message because consumers are gradually becoming brand managers for the products they consume. Companies that fear online brand review should change their tact. Doing so is strategic, and consumers will find a sense of belonging, in that; they can give, their opinions and companies use them to create preferred products. Similarly, the feedbacks are not only beneficial to consumers, but also offer insight to marketers; hence, they can incorporate user-generated reviews into their marketing strategies (Adamczyk). Concerning the function of social media in marketing, the Gap Model of Service Quality applies. From the article, it is evident that renowned brands are shunning consumers from giving their feedbacks, particularly negative reviews for their products. However, considering that the consumers are becoming brand managers; therefore, there is a clear gap. The online reviews are suggestions on what the consumers expect, and what companies perceive they want. As for such, the companies fail to appreciate the consumer’s

Understanding Hospitality Resource--- Write up one tutorial exercise Essay

Understanding Hospitality Resource--- Write up one tutorial exercise from the list below - Essay Example It is, therefore, extremely crucial for hotels to keep their employees up to date and well trained on the current housekeeping issues, since housekeepers are always in contact with the hotels’ guests. Housekeeping also plays a key role in the client-hotel relationship since the clients will come to the hotel not only from the hotels’ food but also through the house keeping quality of the hotel. Housekeeping also plays a crucial role in the record keeping of the hotels’ guests and the preparation of the inventory of the house keeping supplies. Hotels have got people who supervise the rest of the housekeeper. These people are known as housekeeper supervisors. The job description of the housekeeper supervisor is mainly to inspect the quality of the housekeeping job that has been done in the hotel rooms. The supervisors are also required to take part in the procurement process of the hotels’ laundry and other housekeeping equipment. The supervisor should be able to lead his housekeeping team well and unit the team in order to perform a quality job. The housekeeper supervisor should be able to have excellent communication skills. They should be able to have the ability to teach other housekeepers on their roles. They should be able to fully understand what the needs of the hotels clients are. The housekeeping supervisors should be able to encourage and motivate other housekeepers to keep on doing a better job in carrying out their duties. Housekeeping supervisors should be able to delegate assignments to the housekeepi ng workers well in a manner that does not discriminate anybody. This will in turn motivate the workers to do a terrific job. Housekeepers should always have an enterprising mind. They should be able to initiate new and creative projects that will be profitable both to the hotel and to the clients. They should be ready to pass on the rules and conventions of the hotel, this will in turn show the housekeeping workers